Here’s a list of your Completed Loads; for more information or to send BOLs requests, click on the ASSIST button.
The Broker’s phone number listed on a load will receive a Text Message when the Carrier Accepts or Decline the Load and for any Assistance Request submissions.

Here is where your Delivered Loads appear in the Carriers Dispatch – App for that particular Carrier.

Completed Load listings are available for you and the Carrier to access. These records are accessible for sixty (60) days. Afterward, logs are deleted from this system to consume space.

Sometimes you may occur an issue with a Carrier about a Load payment. The Carrier can submit a Load Payment Issue without calling you in the app. This assistance request notifies you (the Load assigned Broker) by text message and appears on the Alerts page in this system. With this ability, you can quickly address the issue directly with the Carrier.

Using and Understanding the Factoring Company – Verification System
The Factoring Company verification system safeguards your brokerage against cyber threats. In your rate confirmation, you will need to include these outline the steps for factoring companies to validate loads through this verification portal.
How do this work;

1. When a Carrier submits loads to their factoring company, they must provide their Carrier ID# to their factoring company.
2. Factoring companies will need to visit https://app.eye1.net/verify.php
3. Factoring companies are required to enter the Load# and Carrier’s ID# for submission.
4. Upon searching, valid load payment details will appear.
5. If the load isn’t found, it’s fraudulent, and payment should be withheld.

This system’s internal connection to Brokers Connect ensures secure and accurate verification, enhancing your brokerage’s credit standing with factoring companies.

Your Carrier will need to download this app.

Carriers Dispatch – App
Mobile internet service is required for app users.