**Brokers Connect: A Comprehensive Freight Management Solution**
Elevate your business operations with Brokers Connect, a system tailored to simplify freight management. Here’s how it transforms your daily operations:
1. **Efficiency First**: Say goodbye to the continuous ringing of phones and repetitive checklists. Our system intelligently automates carrier evaluations, ensuring only qualified carriers can book your loads.
2. **Strengthened Security**: We prioritize the protection of your business, customers, and carriers against cargo theft and cyber threats.
3. **Empowerment Through Control**: The Brokers Connect Control Portal gives you unparalleled control over your loads and carrier approvals, ensuring integrity at every step.
4. **Integrated Carriers Dispatch App**: Only carriers you trust gain access, ensuring secure viewing, booking, and status updates of loads.
5. **Protection from Double-Brokering**: We shield against potential double-brokered loads, giving you the power to decide when the Pickup# is shared with the assigned carrier.
6. **Round-the-Clock Booking**: Your preferred carriers can effortlessly secure loads 24/7 at the touch of a button.
7. **Remote Control**: Our Online Control Center seamlessly links with the Carriers Dispatch App, allowing you to oversee load postings and carrier dispatches from anywhere.
In essence, Brokers Connect not only streamlines your operations but also liberates your time, enabling faster business growth with enhanced security and customer satisfaction.
- **Shippers Connect System**:
Brokers Connect introduces a specialized security feature to bolster protection against freight theft and cyber threats for both you and your shippers. This system allows shippers to directly communicate their transportation needs, removing the hassle of lengthy email exchanges in favor of efficient text messaging. To link securely with your shippers, guide them to http://pu.eye1.net/shippers/. They’ll need your Agent ID# for setup. After setting up their profile, shippers should channel all load postings through this system to ensure maximum security and efficiency. - **Factoring Company Protection with Brokers Connect:**Brokers Connect offers a dedicated online portal to help factoring companies validate loads before purchase. This feature safeguards against fraudulent activities where imposters might pose as your company and post illegitimate loads. If left unchecked, these scams could lead to unexpected bills for you.To use this protection:1. **Direct Factoring Companies to Verify**: Ensure your rate confirmation includes a directive for factoring companies to verify loads using Brokers Connect before accepting any bills associated with your company.
2. **How to Verify**: Factoring companies can verify loads by visiting http://pu.eye1.net/shippers/. They simply input the load details and click ‘submit’ for verification.
3. **Communication Made Easy**: If a factoring company has questions during verification, they can communicate directly through the load verify system. Any inquiries will trigger a text alert to your accounting department, based on the contact number provided in your company profile (provided it’s SMS-enabled).
How The Broker Connect Portal Works:
- Load Alerts Screen:
- View all load assistance requests.
- Promptly address various issues through the Assistance Alert page.
- Assistance Alerts can be manually or automatically removed once resolved; however, essential information stays accessible under each load.
- The page shows Assistance Requests and sends automatic text alerts to the assigned broker, requiring broker’s intervention.
- Updates to the load send auto-text alerts to the designated carrier.
- Swiftly resolve load-related issues and communicate with the carrier by clicking the “ASSIST” button upon load booking.
- Posting Available Loads:
- Authorized carriers can view and quickly reserve listed loads in the app.
- Upon load booking by a carrier, a text notification is sent to the associated broker.
- The booked load then moves to the Carrier’s Load Assignments tab, marked as “Awaiting Rate Confirmation.”
- Make Bids/Counteroffers: If a carrier proposes a better rate, the broker gets notified, and the request is visible on the Alert screen under the “LOAD ALERTS” tab.
- Dispatched Loads Screen:
- Get a comprehensive view of active loads with live updates on arrival and departure times.
- For more details on a specific load, click “Details”.
- Once a carrier marks a load as completed, it will appear on the “Delivered” screen only.
- Direct Load Offers:
- Offer loads directly to approved carriers.
- Carriers receive text alerts about the offer and can view it by clicking the “Dedicated Loads” button in the app.
- Carriers can:
- Accept Direct Load Offers: Upon acceptance from the Dedicated Loads tab, brokers receive notification and can send rate confirmation to the carrier.
- Make Bids/Counteroffers: If a carrier proposes a better rate, the broker gets notified, and the request is visible on the Alert screen under the “LOAD ALERTS” tab.
- Decline Direct Load Offers: Declined offers are made available to other carriers under the “Available Loads” tab without triggering an alert. The broker is informed via text message.